Comments on: Attaching PDF To Outlook Gets Corrupted Solution

By: Andy

Andy — Tue, 19 Sep 2017 19:37:16 +0000

In reply to LTR. Their is no official fix at the moment. Before following the steps listed above (from the article) as a last resort, I would try doing a virus/malware scan to clean your computer. Optimize with CCleaner, update Acrobat and Outlook to the latest version, then testing to see if PDF attachments are still getting corrupted. Hope this helps.

By: LTR

LTR — Wed, 13 Sep 2017 14:14:31 +0000

Does anyone know if/what the final ‘fix’ to this solution was? We are now experiencing this issue with OL2016. Thank you.

By: Andy

Andy — Thu, 28 Jan 2016 19:32:18 +0000

In reply to Indu. You are very welcome! PDF's get encoded regardless of its contents (scanned or from an actual document). The problem itself is how Outlook interprets the PDF data when emailed. So your scanner is not the problem.

By: Indu

Indu — Tue, 26 Jan 2016 07:43:12 +0000

Thank you for the alternate solutions! I have faced a similar issue when we scan an image, that is sent to outlook as a PDF and only the scanned files are getting corrupted when it reaches the receipient mailbox. when we zip it and send to the recipient its working. Do you know why these files get corrupted? and why only the scanned images? could that be an issue with the encoding techniques used by scanner?

By: Sharla Wells

Sharla Wells — Tue, 23 Jun 2015 10:50:43 +0000

Finally a fix to this problem, thank you!!